The current charge is from 63p per day, this goes towards the rental and maintenance of the alarm equipment, plus the cost of the team who monitor and respond to calls. Cost of calls from the alarm unit to the control centre are at the local call rate set by your telephone provider, e.g. BT.
You can either press the large red button on the alarm itself or press the button of the alarm pendant which may be worn round the neck or wrist. In both cases the alarm call is sent via your phone line to the MASCOT Centre in Morden.
For 24 hours of every day of the year a friendly mobile response officer will receive your call. The alarm itself becomes a two-way radio and you do not have to be near it for us to hear you! The mobile response officers who receive your call will help you the best way they can. This may sometimes require calling a contact person or emergency services to attend to your home. For this reason MASCOT will need to have a key safe installed outside your home. This may be purchased from us and installed at a total cost of £79.00.
Currently our alarms are giving extra safety and security to people suffering racial harassment or domestic violence. This is done in partnership with the Community Safety Unit at Wimbledon Police Station.