24 Hour Call Centre
With Emergency Response
MASCOT Telecare and Community Support Services provide a range of initiatives enabling people to remain at home with independence and security. Offering carelines and telecare services to vulnerable people and those with a disability, MASCOT prevents unnecessary admissions to hospital and residential care.
We also help protect victims of harassment, domestic violence and bogus callers, Additionally, through a range of telecare sensors, MASCOT helps with long term conditions such as COPD, Alzheimer’s Disease and diabetes and plays an invaluable part in managing physical, learning disabilities, and sensory impairments.
A KeySafe™ is used in the event of an emergency, the code and location of the KeySafe™ will be only given to an authorised person, enabling them to access your property and provide you with immediate care and assistance.
MASCOT Telecare uses Telecare technology more and more as part of their services to older or more vulnerable members of our local communities.
24 Hour Service
Providing a 24 hour service every day of the year, our trained staff know, when a call is activated, who you are and where you live. They can assess the nature of your problem, and will arrange for an appropriate response.