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MASCOT Telecare

MASCOT Telecare and Community Support Services provide a range of initiatives enabling people to remain at home with independence and security. Offering carelines and telecare services to vulnerable people and those with a disability, MASCOT prevents unnecessary admissions to hospital and residential care. 

 

We also help protect victims of harassment, domestic violence and bogus callers, Additionally, through a range of telecare sensors, MASCOT helps with long term conditions such as COPD, Alzheimer’s Disease and diabetes and plays an invaluable part in managing physical, learning disabilities, and sensory impairments.

24 Hour help just a push button away

Our dedicated friendly team are here 24 hours a day, 365 days a year. Your alarm will alert the call centre at the push of a button if you have fallen or need help.

As keyholders we will attend to assist or arrange help if required. We can contact a family member or friend or the emergency services where appropriate.

Our monitor only service starts from as little as 68p per day including installation, no fixed term contract – no sign up fees

There maybe help with the cost if you are on benefits or pension credit

Telecare Technology

MASCOT Telecare uses Telecare technology more and more as part of their services to older or more vulnerable members of our local communities.

 

We also help protect victims of harassment, domestic violence and bogus callers, Additionally, through a range of telecare sensors, MASCOT helps with long term conditions such as COPD, Alzheimer’s Disease and diabetes and plays an invaluable part in managing physical, learning disabilities, and sensory impairments.

24 Hour Services

Providing a 24 hour service every day of the year, our trained staff know, when a call is activated, who you are and where you live. They can assess the nature of your problem, and will arrange for an appropriate response.

Choose your service

Monitor Only

From
63p per day
  • Free Installation
  • Free Setup
  • No Fixed Contract
  • 24 Hour Call Monitoring
  • MASCOT Alarm
  • Pendant or Button
  • Smoke Alarms
  •  
  •  

Full Visiting

From
£ 1
08
per day
  • Free Installation
  • Free Setup
  • No Fixed Contract
  • 24 Hour Call Monitoring
  • 24 Hour Visiting Service
  • MASCOT Alarm
  • Pendant or Button
  • Smoke Alarms
  • Free Handyman Service

What People Say

Keysafe Installations

A KeySafe™ is used in the event of an emergency. The code and location of the KeySafe™ will be only given to an authorised person, enabling them to access your property and provide you with immediate care and assistance.

Handyman Service

Our free handyman service is available to all Full Visiting Service client

Just Checking

Just Checking is an easy-to-use online activity monitoring system that helps people stay independent in their own home.

FAQ's

MASCOT is an easy to use call button. You can use it silently with just one push on the button.

Partnership Working

MASCOT Telecare has been in existence for over 27 years and is a service provided by Merton Council

News & Events

Mascot 25 Years

MASCOT Celebrates 25 Years

MASCOT Telecare, the service that monitors and responds to vulnerable residents living independently at home, celebrated its 25 year anniversary this week. At the celebration

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